Build and run a compliance program for a brokerage or property management company — files, advertising, trust accounts, and fair housing.
Who this course is for
Brokerage admins moving into compliance, property management ops leads, and brokers who need a functioning compliance program.
What you’ll be able to do
- Build a transaction-file compliance checklist and audit routine
- Run advertising and social media review against license-law rules
- Oversee trust/escrow account controls and reconciliation review
- Operate a fair housing compliance program with training and testing awareness
- Prepare for regulator audits and handle complaints and incidents
Course curriculum
Module 1: The compliance function: scope, authority, and risk map
What a compliance manager actually owns and how to get authority to own it.
Module 2: Transaction file compliance and audit routines
The core discipline: a required-documents checklist by transaction type, missing-document chase workflows, signature and date verification, disclosure timing rules, and record-retention standards.
Module 3: Advertising, teams, and license-law review
Advertising violations are the most common discipline trigger.
Module 4: Trust accounts, earnest money, and financial controls
The violations that end licenses.
Module 5: Fair housing program management
Beyond the poster on the wall: written policies, screening-criteria standardization across all staff, reasonable accommodation/modification request handling with documentation, assistance animal request processing, advertising review, and training cadence.
Module 6: Audits, complaints, and incident response
Covers regulator audit preparation (what examiners request first, mock-audit practice), responding to commission complaints (timelines, counsel coordination, document production discipline), internal incident handling for data breaches and transaction errors, and the corrective-action loop that turns every incident into a procedure update.
How it works
Self-paced online course. Lifetime access. Work through the modules in order, apply the checklists on real jobs, and finish with a Certificate of Completion.
FAQ
Is this a license or certification? No. This is skills training. You receive a Certificate of Completion. Licensing requirements vary by state and trade — always verify your local requirements.
How long do I have access? Lifetime access, including updates.
What if it’s not for me? Contact support within 14 days of purchase.