The complete residential property management playbook: leasing, tenants, maintenance, money, and staying out of legal trouble.
Who this course is for
New property managers, landlords self-managing rentals, and assistants moving into portfolio roles.
What you’ll be able to do
- Market, show, and lease units with compliant screening
- Run the tenant lifecycle: onboarding, communications, renewals, move-outs
- Operate rent collection, delinquency, and basic property accounting
- Coordinate maintenance and inspections systematically
- Apply fair housing and landlord-tenant fundamentals to daily decisions
Course curriculum
Module 1: The property management role and legal foundation
What the job actually is: fiduciary duty to the owner, service obligation to tenants, and the regulatory frame around both.
Module 2: Marketing, showings, and screening that holds up
Covers rental pricing from comps, listing copy and photo standards, showing logistics and safety, and the application funnel.
Module 3: Leases, move-ins, and tenant onboarding
Covers lease essentials and the clauses that cause disputes (late fees, guests, maintenance responsibilities, early termination), security deposit rules and the move-in condition report that wins deposit disputes, utility transfers, and the onboarding packet that cuts first-month tickets in half.
Module 4: Rent, delinquency, and property accounting
Money operations: rent collection methods and policies, the late-rent sequence (reminder → notice → escalation) run the same way every month, payment plan judgment calls, and eviction process awareness — what it costs, how long it takes, and why prevention beats filing.
Module 5: Maintenance coordination and inspections
The manager’s side of maintenance: intake and triage standards, response-time policies by urgency, vendor dispatch and follow-up, and habitability obligations with timelines.
Module 6: Move-outs, turnovers, and owner relations
Covers move-out notice handling, the deposit disposition process (itemization, normal wear vs.
How it works
Self-paced online course. Lifetime access. Work through the modules in order, apply the checklists on real jobs, and finish with a Certificate of Completion.
FAQ
Is this a license or certification? No. This is skills training. You receive a Certificate of Completion. Licensing requirements vary by state and trade — always verify your local requirements.
How long do I have access? Lifetime access, including updates.
What if it’s not for me? Contact support within 14 days of purchase.